Feb 27 2008
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Where is the innovation in e-government?
I recently listened to the Economist’s recent special report on e-government.
I think the report was, by and large, accurate and to the point - the biggest lessons seem to be:
- Its right and proper that citizens have access to and interact with local and national Governments (durh!).
- Government IT projects cost a fortune and fail often.
- Lots of Government IT projects focus just on the IT, not the social implementation. And fail because of this.
- Seldom does a project simply improve how…